Oracle Corporation
Product Obsolescence Desupport Notice



Product Details:

Platform(s) Details:

Product:

Oracle Database

Product Version(s):

8.1.7 (8i) & 8.1.7.x (8i)

Platform(s):

Platform Version(s):

Microsoft Windows XP

ALL

Microsoft Windows 2000

ALL

Linux x86

ALL

HP-UX PA-RISC

ALL

IBM OS/390 (z/OS)

ALL - OSDI, excluding MPM

Microsoft Windows 98

ALL

HP Tru64 UNIX

ALL

HP Alpha OpenVMS

ALL

Solaris Operating System (x86)

ALL

IBM AIX-Based Systems

5L

Fujitsu-Siemens BS2000/OSD

ALL

Solaris Operating System (SPARC)

ALL

Microsoft Windows NT for Intel

ALL

Desupport End Dates:

Error Correction Support (ECS):

31-DEC-2004

Extended Support (ES):

31-DEC-2007

Extended Maintenance Support (EMS):

31-DEC-2006

Product Obsolescence / Desupport Information:

Oracle Corporation announces the end of Error Correction Support for Oracle Database version(s) 8.1.7 (8i) & 8.1.7.x (8i) on the following platform(s): Microsoft Windows XP, Microsoft Windows 2000, Linux x86, HP-UX PA-RISC, IBM OS/390 (z/OS) version(s) ALL - OSDI, excluding MPM, Microsoft Windows 98, HP Tru64 UNIX, HP Alpha OpenVMS, Solaris Operating System (x86), IBM AIX-Based Systems version(s) 5L, Fujitsu-Siemens BS2000/OSD, Solaris Operating System (SPARC), Microsoft Windows NT for Intel, effective 31-DEC-2004.

Oracle Corporation recommends customers upgrade/migrate to the following as soon as possible to maintain the highest level of support:

  • Customers running on one of Oracle's strategic platforms should upgrade to the current version of Oracle Database. Please refer to the most current version of the Oracle Platform Strategy advisory (MetaLink Doc ID: 149914.1).
  • At the time of this notice, Oracle Database 9.2 is the current release, but it is likely that others may be released prior to the desupport date for 8.1.7. 9.2 is the recommended upgrade path for the longest support life.
  • Customers who are NOT running on one of the above-mentioned strategic platforms should plan to migrate to a then-supported platform in time to upgrade to a currently-supported version of Oracle Database.

ES will be provided until 31-DEC-2007, if the customer has a current support contract in place.

 

ES includes the following:

ES does NOT include the following:

Telephone and Electronic support, consisting of:

    • Answers to customers' questions
    • Assistance with migration plans to a supported platform and/or product
    • Workarounds, where possible
    • Error Correction Support (ECS) - No new bug fixes
    • Backporting of fixes
    • Certification with supported products, newer operating system versions or new compilers
    • Escalation support, response time adherence and skill availability

EMS will be available until 31-DEC-2006, if the customer purchases EMS and has a current support contract in place.

EMS includes the following:

EMS does NOT include the following:

Continuance of full metals services, consisting of:

    • Error Correction Support (ECS)
    • Answers to customers' questions
    • Assistance with migration plans to a supported platform and/or product
    • Backporting of fixes
    • Escalation support, response time adherence and skill availability
    • Workarounds, where possible
    • Certification with supported products, newer operating system versions or new compilers

Customer Action:

To upgrade/migrate, U.S. customers must contact Oracle Support Services at +1.800.223.1711. (NOTE: Non-U.S. customers must contact their Oracle Local Support Center (LSC).) See http://www.oracle.com/support/index.html for further details.


Exceptions and/or Miscellaneous Information:

 


For further assistance, please email OBSSUPP_US@oracle.com. Last modified: 09-Oct-2003 15:25:59 (U.S. Pacific Time)